RAY Staff

RAY currently employs a small team of staff on a part time basis to run each aspect of the services RAY offers. All employees hold enhanced DBS (Disclosure and Barring Service, formally CRB) clearance.

Meet the team below:


Pippa Dickinson-Hind - Youth and Development Worker

I am originally from a sleepy village in North Wales, despite what my accent suggests! Before leaving for University I was an Assistant Dance Teacher through a range of different disciplines. I graduated with a Law Degree from Sussex University in 2011 and have 3 years’ experience managing projects and people in the private sector. After returning from a 9 month career break to travel East and South East Asia, Australia and New Zealand I became involved with RAY in early 2014. The amazing experiences I had whilst travelling made me realise my desire was to use my skills learned through employment and education in the charity sector. I have always had a keen interest in helping refugees and asylum seekers and have been involved in various volunteering ventures both in the UK and Internationally. I first became involved in RAY in the Information and Support Team and then started volunteering at the Youth Group 4corners. I am also part of the RAY Fundraising and Campaigning Group.

As the Youth and Development Worker with RAY, my main focus is on developing RAY's work with young people, particularly from the teenage years up, within the refugee, asylum seeker and migrant community. We run a youth group called 4Corners in co-production with City of York Council on Monday nights at 7 - 8.30pm, to help empower and support these young people through community-based projects, sports, talks and other activities. Over the last year we have run various projects in partnership with other organisations such as York St John University and the York Minster and have seen the young people develop their skills and grow in confidence. Over the next year we are planning on further increasing our range of activities, especially focusing on Football and Drama. RAY is always looking for new volunteers who share this passion for working with young people so if this sounds like something you’d like to get involved in please get in touch!


Carrie - RAY Manager

Carrie has worked as RAY’s Project Manager for 7 years on a part time basis. Previously Carrie worked for a local church for 8 years, and prior to that spent 9 years working for a housing association in the South East of England, marketing Low Cost Home Ownership.

As Project Manager, Carrie’s main role is to oversee the running of RAY’s various projects and services including:

•    The Hub – a weekly drop-in session for refugee, asylum seeker and migrant families and individuals in York
•    A weekly conversation & coffee morning
•    A weekly Zumba class for women
•    A parenting course
•    4Corners youth club, run by Pippa Hind-Walsh, RAY’s Youth & Development Worker

Another part of Carrie’s role is working with the trustees to promote The Hub to potential referral agencies and users, to represent RAY at meetings with other agencies, to contribute to policy development, funding applications and to monitor and evaluate RAY’s work, including consultation with service users.


Liz Marshall - Information and Support Coordinator

Liz became involved with RAY in 2013 whilst studying LLB (hons) Law and Criminology at Teesside University. She has been Information and Support Coordinator since September 2014. Liz also trained as a gateway assessor at York Citizens Advice Bureau. Outside of volunteering, Liz was previously employed as a student links advisor at Teesside University, where she gave advice to students who were experiencing problems that affected their ability to study.

As Information and Support Coordinator, Liz helps to ensure that service users can fairly access services and information that they need or are entitled to. She can also work with other organisations to help them better understand the unique needs of migrants and how to make services more accessible. You can see Liz and the rest of the Information and Support team at The Hub on Sundays or have a chat on 07521963489 to find out more about what we do.

Liz is a member of the Honourable Society of the Inner Temple, one of the four Inns of Court, which provide training to become a barrister in England and Wales. Liz is not qualified to undertake legal representation. She is also a member of a number of societies relating to immigration law and human rights.

Outside of RAY, Liz can usually be found with tea and a book, or attempting to finish the same blanket that she's been crocheting so long, she can't remember when she started it!


CAROLE JACKSON - Volunteer Coordinator

Most of her working life has been in the corporate sector where she worked in PR and marketing, initially with Bass, then the UK’s largest brewer and pub operator. She moved to a Leeds consultancy in 1993 where she became a director/co-owner.

The consultancy specialised in food and drink clients, and work with a bottled water company brought Carole into contact with a UK water and sanitation charity working in Africa, which sparked her interest and on going support for organisations working in this field. It also prompted her to move to the charity sector, and for the last six years Carole has worked as a project worker at The Children’s Society in York, supporting disabled young people to reach their life goals. She was also responsible for recruitment, training and supervision of volunteers.